EXCHANGE AND REFUND POLICY

Thank you for shopping at Ink Engine.

We stand behind the quality of each product that leaves our shop.

Refunds

In the rare chance that there is an issue with the quality of the print, or it is significantly different than the Marketplace page or approved proof, contact us within 5 days of receiving your product(s) so that we can resolve this for you.

Exchanges

We are happy to exchange your order if you have received the correct order, but aren't happy with the sizing.

  • 30 days within order ship date
  • The product is in its original packaging
  • The product isn't worn, washed, or damaged
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for exchange.  Please do not mail items to us that have not been provided an RMN.

To obtain a Return Merchandise Number (RMN), contact us:

Send the product with its original packing and the RMA number, along with a note indicating what you'd like to exchange the product for, to:

1 - 1247 36 Ave NE
Calgary, Alberta
T4E 6N6

Shipping charges

You will be responsible for return postage of your exchange item, and we will cover the postage for the replacement item.

You are responsible for the risk of loss of or damage to the product during shipping to Ink Engine.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Contact us

If you have any questions about our Exchanges and Refunds Policy, please contact us: